1. Scope
This policy applies to keenchord.online and the KeenChord Studio pages, catalog, contact form, and browser features described on them.
2. Information you provide
When you contact us, we may receive your name, email address, phone number, and message. Please do not include passwords, payment card numbers, or other unnecessary sensitive information.
3. Browser storage
We use localStorage keys for followed course IDs, cart quantities, theme preference, and cookie consent. This information remains in your browser and is not a server account record.
4. Use of information
We use inquiry information to answer questions, provide requested support, maintain business records, and improve communication. We do not use it to make medical, financial, or other sensitive inferences.
5. Sharing
We do not sell personal information. We may disclose information when required by law or when a service provider is necessary to operate the contact submission process under appropriate confidentiality obligations.
6. Retention and security
We retain inquiry records only as long as reasonably needed for communication, legal obligations, and internal records. We use reasonable administrative and technical safeguards, although no internet transmission is guaranteed to be completely secure.
7. Your choices
You may clear localStorage through your browser settings, decline non-essential preferences, or contact us to request access, correction, or deletion of inquiry information where applicable.
8. Children
The service is intended for a general audience and is not knowingly directed to children under applicable age limits.
9. Changes
We may update this policy when our practices change. The effective date above identifies the current version.
10. Contact
Questions may be sent to [email protected] or +1 (415) 555-0186.